Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 7 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Can you replace my item if it gets lost or damaged in the mail?
Once the package leaves our hands, its the sole responsibility of the mail carrier to deliver your package in good condition. In the event that your package is lost or damaged, please contact USPS, UPS, FedEx, etc. in order to start a claim or find your parcel. We are a very small business and every product we make is limited edition, which makes it difficult to compensate for any shipping mistakes that we didn't personally make. We appreciate your understanding in this matter!
Can you ship my item differently/faster?
We'd be happy to work that out with you! Please contact us privately and we'll try to make it happen!